| Issue ID | 1302077 |
| Internal NHTSA # | 10888330 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 30/06/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. The contact had not experienced a failure prior to being repaired per nhtsa campaign number: 16v240000 (power train). The contact indicated that the remedy did not provide a repair solution. The gear selector randomly changed gears more than once without warning. The first time the failure occurred while reversing the vehicle and the gear randomly shifted into park and was unable to shift momentarily. The dealer was notified and was to send a tow truck, but it did not arrive in a reasonable time frame. The contact was able to maneuver the gear shift from park to drive and took the vehicle to the dealer. The dealer was unable to replicate and diagnose the failure. The failure recurred. The contact was in the process of making a left turn while in drive when the gear selector changed into park. The vehicle was unable to be driven and was towed to a dealer. The contact was waiting on a response from the manufacturer to see if they could send a technician to diagnose the vehicle. The vehicle was not repaired. The failure mileage was not available. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TILTONSVILLE, OH |
| VIN pattern | 1C4RJFBG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |