| Issue ID | 1293443 |
| Internal NHTSA # | 10876638 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 18/06/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | This has to do with the electronic shifter that has been in the news lately. I have read that, finally, chrysler is addressing this problem. The solution they have come up with, to put the car in park if the driver's door is opened, does not suffice to fix this issue. Here is why: i have had the situation, where i pull my car into my garage which is on a slight incline. My kids jump out of the car, and walk around the back to get into the house. As is often the case, i have a few things to gather up, so i am not as quick to exit the car as they are. Kids are behind the car and i take my foot off the brake and the car starts rolling backward while the kids are behind it. It is only by extreme luck that i did not kill both my children. I would like to add, that even though i am painfully aware of the situation with the shifter, and i am extremely diligent, you can become distracted and forget. For the record, i have sent messages to chrysler (specifically, when they sent their customer satisfaction survey after i first received the car) that mentions this as a problem. I have brought it to the dealer's attention. No response. This is a big problem. The second i read about that young man getting killed in la i said to my son that i would guarantee he was driving a jeep. I have been saying someone was going to get killed for nearly two years, and now someone has. And, i would be willing to bet there are others who just didn't realize why or what happened to them. Please require them to make a better fix and to call each and every jeep owner and verbally describe this issue. There are people who don't read their mail, who do not speak english etc. Their fix is not going to alleviate this problem. Thank you. |
| Vehicle Mileage at Failure | 1000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PELHAM MANOR, NY |
| VIN pattern | 1C4RJFBG1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |