| Issue ID | 1292106 |
| Internal NHTSA # | 10875598 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 03/09/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | While stopped in traffic, we saw a big rig coming fast behind us, clearly unable to stop in time, we were on i-80 in the california sierras.. We tried to reverse and get out of our lane, but the shift lever kept defaulting to neutral. It was an extremely close near miss, and we were very close to exiting our jeep, as the big rig was using its horn. Fortunately, it pulled to our right and stopped next to us. But because the car refused to shift into reverse or drive (it kept popping into neutral, we could have been in a very nasty accident. We don't feel the "fix" jeep is proposing in its latest recall will fix this problem. We told our service department about this and at the time, we were told there was no recall or known issue. We now know there is a recall. It's the 7th or 8th for our vehicle. We have little faith that this problem will be fixed. Adding an alarm will not fix the problem that the shift defaults to neutral on its own. We are thinking of trading the car, but we like the car and really don't want to do that. However, we no longer trust the shifter nor jeep |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ROCKLIN, CA |
| VIN pattern | 1C4RJFBG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |