| Issue ID | 1286346 |
| Internal NHTSA # | 10871259 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/05/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. While driving and attempting to make a left turn, the contact attempted to shift gears and experienced a failure. The vehicle shifted into reverse and park. Initially, upon changing gears, it did not correctly shift into reverse. The dealer and the manufacturer were notified of the failure. The manufacturer provided no assistance. The contact stated that the failure pertained to unintended gear selection, which could cause a crash. The manufacturer refused to investigate the failure. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 16v240000 (power train). The vin was not available. The approximate failure mileage was 15. Updated 06/29/16*lj *cn |
| Vehicle Mileage at Failure | 15 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | WESTMINSTER, MA |
| VIN pattern | 1C4RJFBG1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | ACTION CHRYSLER JEEP DODGE |
| Dealer's telephone number | 978-263-7300 |
| Dealer's city | ACTON |
| Dealer's state code | MA |
| Dealer's ZIP code | 01720 |