| Issue ID | 1271017 |
| Internal NHTSA # | 10851435 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 23/03/16 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. While driving approximately 10 mph, the vehicle shifted out of gear without warning. The vehicle was unable to switch gears. The vehicle was driven to the dealer and they were not able to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure recurred at least four times. The vehicle was repaired under warranty for a transmission replacement and two valve bodies. The contact retrieved the vehicle from the dealer on march 12, 2016. The approximate failure mileage was 23,000. Updated 05/10/16*lj |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHESAPEAKE CITY, MD |
| VIN pattern | 1C4RJFBG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 18/03/13 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HERTRICH OF ELKTON |
| Dealer's telephone number | 443-907-1500 |
| Dealer's city | ELKTON |
| Dealer's state code | MD |
| Dealer's ZIP code | 21921 |