| Issue ID | 1222689 |
| Internal NHTSA # | 10775391 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 04/09/15 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | I would like to report 2 incidents where my 2014 jeep grand cherokee has rolled after it was put into park and the engine was turned off. The 1st time happened on 9/4/15 after parking my jeep and exiting the vehicle it rolled backwards approximately 1' into the car behind me. No damage to the other vehicle and only small scratches on my rear bumper. The 2nd time was 9/5/15, after parking the vehicle on a small incline the vehicle rolled 2' forward into a guard rail post causing significant damage to my front bumper and grill. I brought my jeep to the smith haven chrysler jeep dealer today 9/23/15 to have the vehicle inspected and the service representative told me "this is normal especially on an incline" and "it should not roll more than 3 feet". I could not believe i was being told that this is a normal and there was nothing to do about it. This is clearly a safety issue. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | RONKONKOMA, NY |
| VIN pattern | 1C4RJFBGXECXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |