| Issue ID | 1213328 |
| Internal NHTSA # | 10759046 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 22/06/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | On multiple occasions over the life of the vehicle, which is currently at 21,000 miles, confidence in knowing you have selected the correct gear is very low. When putting the car in drive, park or reverse, you have to check at least twice that you are in the correct gear before taking the foot off the brake. The most recent incident was in late june 2015, when i was taking my dog to the vet for an emergency. I thought i put the car in park. Indications showed it was in park. I got out of the car and the car begin to roll backwards. The car was actually in reverse. Fortunately, i was able to jump back in and stop the car before getting hit by the open door, this time setting the parking brake also. Similar incidents have happened to my spouse as she now has to check at least twice that the vehicle is in any correct gear. We did report this to dealer but with little response other than looking to see if there was a service bulletin. We currently have three outstanding recall notices but are unable to get dealer to satisfactorily respond because they did not have parts or did not call us back to set up service appointment. |
| Vehicle Mileage at Failure | 19000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | AUSTIN, TX |
| VIN pattern | 1C4RJEJT1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |