| Description of the problem | On 3 separate occasions in the last two weeks my 2014 jeep grand cherokee has rolled unexpectedly once the transmission has been put into park and the engine turned off. The first time it happened, i drove into a sloped driveway. I put the car into park, turned off the car, and sat in the driver's seat to compose an e-mail. My foot continued to be on the brake. A minute or so later, when i completed my task, i opened the door and began to get out, having not put on the emergency brake. As it was a gentle slope, i did not notice the car beginning to roll immediately, but once outside the car i realized it was rolling backwards. I turned and got back into the car and applied the emergency brake, almost falling in the process. At the time i thought that i might have put the car into neutral rather than park, as the gear shift is electronic, and is slightly different in feel from older transmissions. Believing that it was my error, i did nothing about this. Then, over this past weekend it happened again, and i wrote to jeep via their owner portal, to ensure that it was reported. On december 3rd, i scheduled a service for friday december 5th. Yesterday, december 4th, i took the car to a car wash. The attendant was doing detail work, and after taking it through the wash, he parked it. I walked toward the car, and he got out of the car once he had put it into park and turned it off. He exited just as i got to the front driver's side corner. The car began to roll again, and was on a slope. Had the attendant not jumped back into the car and applied the brake, both of us would have been pinned in place, me between the door and a large cement planter, and he between the door and the interior. I quickly videotaped the attendant briefly recounting the story, and obtained his contact information, as well. The jeep is now at the dealership. |