| Issue ID | 1075211 |
| Internal NHTSA # | 10597524 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 17/02/14 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | The vehicle slipped into "manual shift mode" seemingly on it's own not allowing the transmission to shift after i pulled out of my driveway. It was then stuck in 2nd gear (8 speed transmission) and the tachometer went to redline (over 6500 rpm)as i was expecting to increase to normal driving speed. There was no oncoming traffic or it could have left me in the oncoming lane too long. This has happened multiple times. I reported to the dealer and i am told this is manual mode and normal behavior. The placement of the manual shift paddles on the steering wheel make it convenient to extend a finger and shift up or down. This placement also means you repeatedly go into manual shift mode when you do not want to. When turning left across a few lanes of oncoming traffic it can be dangerous. There is no way to prevent this as the shift paddles are active all of the time and any touch puts you in manual and the only way out is to pull back on the console shift lever and switch to sport mode then again to drive mode which is where i started or continue manually shifting. While manual shifting is an option that may be needed when "4 wheeling" over rock or in mud etc., there should be a way to select it when wanted and not have it pop in at random. All it would take is some programming of the transmission to require that both shift paddles be held down for a few second until the display says "manual shift mode on" before the transmission is allowed to shift using the paddles. It could be turned off in the same manner. No parts or extra hardware needed, just programming. |
| Vehicle Mileage at Failure | 101 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MOUNT PULASKI, IL |
| VIN pattern | 1C4RJFCG1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |