| Issue ID | 1071743 |
| Internal NHTSA # | 10595252 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 30/05/13 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | As of yesterday i have had my 2014 grand cherokee for 1 year. I bought it with 6 miles on it brand new. Since then i have been back to the dealer 16 times for numerous issues. 4 of which was related to the faulty transmission. There were 3 flash updates for the transmission and none of the addressed he problem. The rough shifting, jerking of the vehicle and extremely high running rpm's must be doing further damage to the power train. There is no smooth shifting from 1-2-3 nor is there from 3-2-1. Getting on and off the highway is always interesting. Trying to get on the highway the vehicle feels bogged down and takes some time to shift to the next gear. You are giving it gas and it just is stuck in 3-4 or 5th gear and you are putting on the highway trying to get on and then out of no where the transmission unleashes and the car just takes off. Getting off the highway on an exit ramp any time of slow down (fast or gradually) the car just whines and the rpm's are way in the red, since the transmission will not downshift properly. Again brought it to the dealer that sold it to me for all the flash updates and another visit to say it is still not operating properly and they told me to run it in sport mode or turn off the eco button. Well what good is giving you the option for a eco button and can't even use it.... Not to mention it really doesn't address the underlining problem with the faulty transmission. Very frustrated with he car, jeep and the dealer due to their lack of support. This is a well known issue on this new released vehicle and no one wants to fix it until someone unfortunately gets hurt from faulty operation of the power train. I now have about 10,000 miles and still like from day one i am having all the same transmission problems. |
| Vehicle Mileage at Failure | 6 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WORCESTER, MA |
| VIN pattern | 1C4RJFAG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
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