| Issue ID | 1203440 |
| Internal NHTSA # | 10743899 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 22/12/14 |
| Component | FUEL SYSTEM, GASOLINE |
| Product type code | VEHICLE |
| Description of the problem | Event occurred december 22, 2014. After multiple monthly check engine lights and "replace" of the computer, the vehicle information center gave a warning of "incorrect def detected." (only mopar def had been used). Within 10 miles the vic warning stated "vehicle will not restart in 200 miles." return to the dealer again after the previous visit 3 days prior to "reflash" the computer indicated a recent tsb for replacement of the catalytic converter. I also had them check the def pump and nozzle which was clogged with crystallized def. After two weeks of waiting with them not able to find a catalytic converter and new oxygen sensor i was forced to trade the vehicle at a loss. (chrysler would not offer any help on the trade). Update 9/15/15*cw on june 7, 2014 the traction control light illuminated, the steering sensor shorted out. On august 12, 2014, the check engine light illuminated and the pcm software was updated. On august 14, 2015, the clockspring was replaced. The engine light illuminated several more times. The catalytic converter was replaced. Updated 10/01/15*jb updated 12/23/15.*jb |
| Vehicle Mileage at Failure | 20100 |
| Number of Occurences | 7 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | 1C4RJFBM8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 06/01/14 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |