| Issue ID | 1311478 |
| Internal NHTSA # | 10897964 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 24/07/16 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I purchased a jeep grand cherokee limited edition from willie racine dealership in vermont. I have had constant issues fueling the vehicle. Either the pump clicks off like the vehicle is full when it is empty or the pump does not click off when the vehicle is full. The first incident was the first fuel after purchase. The pump clicked off in the beginning of the fueling process. I attempted to position the nozzle a little different and restarted to fuel. When i did this the fuel came back out and covered my shoes and pants with fuel. I immediately let the sales person know i was having a problem that concerned me and he stated to try other pumps. Trying other pumps did not work. I began the fueling process and the pump did not shut off when the vehicle was full. It resulted in gas splashing onto my face, eyes, body, and feet. In addition the vehicle was drenched in fuel. The service station had to shut down the pump and clean up the chemical spill. Dealership had the jeep 7 days. I brought it back to them and asked them to do the first fill after the fix. The vehicle again overflowed all over. It creates strong fumes for days inside the vehicle. It is a major threat to my personal safety and health as well as to others if a fire starts. This is unacceptable. |
| Vehicle Mileage at Failure | 47000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ESSEX JUNCTION, VT |
| VIN pattern | 1C4RJFBG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |