| Issue ID | 1518482 |
| Internal NHTSA # | 11155423 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 30/11/18 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | While driving my 2014 jeep grand cherokee one morning while it was still dark i noticed that the drivers side head light went out and came back on intermittently. The next morning i tried again and all the lights went in and out completely. Providing a very dangerous satiation not only to me but other driver's. I made an appointment with the dealer (had to wait one week to get it in to service). They checked it out and said they needed to order a part and gave the jeep back and would call when they had the part. When we took it back for the repairs they kept the jeep for three weeks trying to fix the problem. Saying they could not figure out the fix after chrysler told them to change a part in the computer system. When that did not work they contacted chrysler and got a technician who advise that the headlights were the problem. The dealer change out the headlights and charged us $917. 88 for the repairs saying it was not covered by my extended warranty. I truly believe this is a chrysler problem with electrical issues, wiring or computers and should be covered by chrysler not by individual owners. This is substantiated by all the complaints for the same type of problem. |
| Vehicle Mileage at Failure | 28020 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MARY ESTHER, FL |
| VIN pattern | 1C4RJFCT2ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |