| Issue ID | 1122600 |
| Internal NHTSA # | 10648652 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 19/08/14 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Recall 14v-391 issued 08/19/2014. The dealer says chrysler is allocating repair parts based on the number that the dealer replaces the previous week. The dealer states that they have 19 pages of owner names on their list of vehicles yet to be serviced. The dealer is unable to predict when our vehicle will be serviced, although it appears it will be more than 3 months from today. According to the mopar owners site, parts are available for this recall. My complaint is as follows: 1. The delay in proving the required part(s) is unacceptable. 2. The nhtsa seems to have no oversight or reporting out of the implementation of recalls. The absence of progress reporting creates a false impression that an issue has been addressed. 3. Chrysler is remiss in informing owners that parts are available when such is untrue, unless chrysler defines available as meaning some parts have been made. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MANASSAS, VA |
| VIN pattern | 1C4RJFJGXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |