| Issue ID | 1039664 |
| Internal NHTSA # | 10564293 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 08/11/13 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | The headlights retain moisture or ice on the interior areas for extended periods of time while driving and parked. This definitely blocks the light transmission through to the exterior for proper and safe driving vision. This has happened many times since the november incident and i have reported to chrysler and the dealership, gandrud in green bay wi, every time and documented each with pictures of the exact problem. The dealer has performed the silly test that chrysler requires: having the vehicle sit indoors heated for 20 minutes so see it the water clears. Mine did not totally clear at all however the dealer said it was within the "guidelines" of being ok by chrysler's rules. This is ridiculous. I just purchased a highly priced vehicle and i should leave it sit in a heated garage so the lights work! I do believe cars are meant to be driven on the road in the day and night. Chrysler certainly does not care about the safety of the customer who works hard to pay for this machine that is very faulty. I have always owned a jeep and am very disappointed in this safety issue. It must be resolved and i will keep at this until it is. I know many others have had this problem as seen on the internet. The second visibility issue is the wipers and the way the windshield defrosts. The wipers are placed so that the ice or snow when driving stays frozen and is not heated to defrost properly. I have replaced the wipers after only driving for a few days in winter weather! I could not see. That helped some but not the defrost problem as stated. It is also very hard to remove the snow and ice from the front area under the wipers. My old 1999 jeep had none of these problems. My grandson is still driving it. Perhaps i should ask to borrow it. Certainly chrysler engineers can do better than this. |
| Vehicle Mileage at Failure | 16 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WASHINGTON ISLAND, WI |
| VIN pattern | 1C4RJFCG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |