| Issue ID | 1026937 |
| Internal NHTSA # | 10555157 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 11/11/13 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | Soon after taking possession of this vehicle (9/27/13) i noticed that now and again (4/5 times) there would be a hesitation from the automatic transmission when shifting to the next higher gear when accelerating to highway speed. It was so subtle that i filed it under "nothing is perfect", but would keep score. Don't be misled by the low mileage above. That is my new normal. A head and neck injury in 2001 followed by a long overdue diagnosis of severe ptsd by the va left me practically a "house hermit" and driving anywhere involving distance requires hiring a driver. This vehicle was nothing more than my being able to have access to the woods with a 911 button attached to keep the p/a in check. What happened to me was that from a stop sign i turned onto the main highway and was accelerating to 55 when at about 50 the transmission hung, this time it would not release to the next gear, the engine began to struggle until it almost stalled. As unexpectedly as it had hung the transmission shifted, the engine immediately recovered ""with a roar"" and off we went. (extra rpm's, ? Computer/fuel pump saw no problem) i'm sure that in those seconds my speed dropped 20 mph's with no "warning", such as brake lights had someone been behind me. Had this occurred entering a busy belt-way, interstate, etc., you can imagine the possible may-hem. Did some research, got an appointment for service at the dealership and was told (as expected from research) their computer saw no abnormalities and showed me a blank piece of paper to prove it. Asked them to sign a piece of paper saying my drivetrain was "just wonderful" and reaffirming that chrysler had never heard of any problems just in case i or others wound up dead or maimed from "no problems". I now have a "moral problem" sitting in my driveway and not out in the middle of the woods. |
| Vehicle Mileage at Failure | 400 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NORWOOD, NY |
| VIN pattern | 1C4RJFCGXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |