| Issue ID | 1000705 |
| Internal NHTSA # | 10533622 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 15/07/13 |
| Component | EQUIPMENT ADAPTIVE |
| Product type code | VEHICLE |
| Description of the problem | The better business bureau has pointed me to you all as you can see in the response below: this message is in regard to your complaint submitted on 6/17/2013 6:08:54 pm against chrysler group, llc. Your complaint was assigned id [xxx]. "although you have not expressed satisfaction in the resolution of your complaint, based on the information provided by both you and the business, the bbb has determined that we have no documented basis to require further action or response from the business. Therefore, the bbb will close this complaint and not pursue it further. For next steps, please contact the nhtsa at www. Nhtsa. Gov for more information." to sum up the issue, i have the autobraking functionality turned off and the vehicle will sporadically brake on its own when approaching another car/object as part of the anti-collision warning system. Chrysler give the option of turning the braking off or on, and i have it set to "off" but there is no solution as they cannot now duplicate the problem (it's sporadic). I used to be able to replicate the problem with other technology errors i was receiving and they fixed the issue initially, but it's now sporadic. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 2000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOUSTON, TX |
| VIN pattern | 1C4RJFDJ8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |