| Issue ID | 1608973 |
| Internal NHTSA # | 11267675 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 10/10/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | While driving on the roadway and highway my vehicle will randomly kick itself into neutral and will kill the engine with no sudden warning and or warning lights that there is a problem. The battery will remain on but the engine is off. This has happened on 3 separate occasions since i purchased the vehicle in 2015 more recently this issue began in 2019. After attempting to restart the vehicle it will attempt to turn over the engine but will not start, leaving me stranded in the middle the the roadway. 50/50% chance the engine light will turn on and unknown error. The only way i have been able to move the vehicle is to remove the battery cable and let it sit for 30 minutes resetting the electrical system. Though this is a short term fix. I have contacted multiple jeep dealers in the area and everyone i have talked to has advised me they have never seen or heard of this problem. This is a safety concern loosing all power to my vehicle while driving on the roadway and highway. I fear that this will cause a greater problem to myself and the public if the issue is not fixed. I can see a catastrophe if the problem is not fixed. I took my vehicle into a jeep dealership to have the electrics recall problem fixed a few years ago when i was advised from jeep unknown exact date. This is a liability and lives will be hurt including myself if this problem is overseen. *dt*jb |
| Vehicle Mileage at Failure | 161232 |
| Number of Occurences | 3 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHESTERLAND, OH |
| VIN pattern | 1C4RJFBG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |