| Issue ID | 1605334 |
| Internal NHTSA # | 11258767 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 16/09/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Oil was constantly running low, and on 2 occasions was found to be empty, even after oil changes. No signs of leaks or oil burning, so i assumed the dealership screwed up. Over the summer, the condensation from the a/c was leaving stains on my driveway, but still no signs of oil. A google search of a/c condensation water stains for my jeep revealed that the engine oil cooler might be the cause. Sure enough, an inspection revealed oil sitting around the oil cooler. I took it to pellegrino jeep and they confirmed the oil cooler had cracked and needed to be replaced. The repair cost me a little over $1000! Unless jeep redesigned this part, i will eventually experience another out of warranty failure. When jeep was contacted, they did not provide any help since my vehicle had 73k miles on it and was out of warranty. My contention is that there really is no way to determine how many miles were on the vehicle when the part failed. Its a known fact that jeep changed the design of the part from metal to plastic. The consumer should not be responsible for jeeps engineering errors. I'm fearful that my engine may have suffered irreparable damage, causing premature failure. |
| Vehicle Mileage at Failure | 73000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GLASSBORO, NJ |
| VIN pattern | 1C4RJFBG2ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |