| Issue ID | 1467757 |
| Internal NHTSA # | 11094167 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 29/01/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | After the 3rd periodical maintenance performed at 59. 793 km on nov. 2017 the 28th,the vehicle in standstill with the gear engaged switched suddenly off (ecoand drive mode on). Pressing the starting button, it restarted and remained ok for a long, but without any alert the switching off happened again and again. Sometimes a cranking lead to fail the ignition. Once the shutdown happened also with the vehicle running, not in standstill,with an high risk of accident. So the vhl went to workshop again in dec2017, feb2018 and mar2018 and the results of the workshops (different in these months) was always not trouble found. The problem of turning off in standstill,usually happens at the time of departure at the traffic light, in drive (gear 1),but it happened also in parking mode, with not cold engine and on cluster is reported"low oil pressure" (oil change less than a month ago). I point out that the vehicle is used in the style of mixed driving, every day traveling in the city but also runs daily routes on the highway so i assume that the regeneration of fap takes place correctly. The use of the vehicle is not heavy. The vehicle is always recovered at night in the boxg (the temperature does not fall below 0 degrees) and therefore is not exposed to extreme weather conditions. Please check that there are no recall actions that have not been carried out in consideration of the persistence of the anomaly, i request that the workshop be supported by a second technical level to allow the resolution of the problem and avoid the replacement of unnecessary parts |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | MAPPANO (TO), FL |
| VIN pattern | 1C4RJFBM1ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |