| Issue ID | 1144633 |
| Internal NHTSA # | 10669522 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 21/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | grand cherokee jeep suv, 2014, a brand new vehicle from tate chrysler car dealer in frederick, md on 21 july 2014 with only 251 miles. And i purchased this vehicle in full with cash and i was told that i had two months to purchase the lifetime warranty, on the day i returned to purchase the lifetime warranty, the financial manager told me that it was not available for my vehicle. I did complain about the smell of fuses coming from the engine of a new vehicle now to the dealer several time, now all of a sudden my suv is not qualified for a lifetime warranty. I still purchases the bump to bump 120,000 miles extend warranty anyway, but the dealer has not solve my problem of the smell of fuses coming from the engine, they didnot take me seriously, concerning the smell from the engine. I came home from work and my husband told me they have a re-call on my vehicle. I made an appointment with services department and asked the question could this be a result of the smell that was coming from the engine, and the service department told me no it didnot have anything to do with it. Before my appointment to services department to repair the re-call problem, i am still smell fuses from my engine and now the engine light came on, this is why i believe tate chrysler deliberately sold me a vehicle that they knew of mechanical problems and did not want to give me a lifetime warranty. I worked very hard to be able to purchases what i need and i really like the style of this vehicle that i am driving but i do believe the dealer sold me a lemon or a vehicle with serious mechanical problems. For a vehicle with only 6500 miles as 1 january 2015. And i have been to the car dealer about smell from engine, to many times and tate chrysler dealer did not do anything about. *js |
| Vehicle Mileage at Failure | 2500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | NEW MARKET, MD |
| VIN pattern | 1C4RJFBMXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |