| Issue ID | 1102097 |
| Internal NHTSA # | 10627504 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 11/08/14 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I was driving on the highway where i spend most of my time while in my vehicle putting over 30k miles on my car in one year to get back and forth to work and while jumping on a major route 101a in nh where cars drive very fast my engine shuts down and i can not do anything but put on my hazard lights and hope the cars passing at 65mph dont hit me. This happened at least 3 - 5 times afterward and even a couple of times after having the dealer looking into the vehicle and i have been told it was a software update but they are unable to provide me with the details of what the software update is and what it resolves. I have since had the issue and brought it in for service numerous times and i told the same thing over and over and they keep reinstalling my software and tell me that it's all set and i am no longer satisfied nor feel safe in my vehicle that i put a lot of highway miles to get back and forth to work. Please help since nobody is able to help me and since i put on so many miles i am unable to be covered by the lemon law within a short period of owning the vehicle and its very frustrating. |
| Vehicle Mileage at Failure | 9500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MILFORD, NH |
| VIN pattern | 1C4RJFAG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |