| Issue ID | 1012639 |
| Internal NHTSA # | 10544764 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 19/09/13 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | In feb. 2013 i purchased a 2013 grand jeep trail hawk edition, in span of 3 to 4 months the jeep was in the service department 6 times trying to fix issues. Jeep was unable to completely fix the problems to my satisfaction, i was given incentive to trade in for a 2014 grand jeep cherokee limited edition, which was running great until this past thursday. On thursday i started my jeep it barely would idle, i proceeded to get on the interstate which is when the vehicle started jumping up and down like i was going off road. It would suddenly change to neutral without me doing anything, it kept missing gears and barely running. I was barely able to get off the exit. When i got off the exit it would barely idle and again shifted to neutral without me doing anything. Eventually i safely made it off the exit and into a parking lot where i got it towed. The tow truck driver could barely pull it up on the trailer. When it was placed on the trailer it wouldn't stay in park, it kept trying to shift out of gear. There needs to be some type of investigation in the grand jeep cherokee models and how they are passing inspections through production line because obviously for a consumer to get two defective vehicles in 7 months is unacceptable and unbelievable. |
| Vehicle Mileage at Failure | 6500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FLETCHER , NC |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |