| Issue ID | 1620355 |
| Internal NHTSA # | 11281304 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/10/16 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | We purchased our jeep in 2014 brand new. I believe it was 2- 3 years later so possibly in 2016-2017 we noticed our heated steering wheel would be glitchy and work/not work. Then one day it was lightly raining so i turned my wipers on then it started raining heavier but my wipers would not go on a higher level which made it very dangerous because i couldn't see. I had to pull over to the side of the road to turn my car off and back on to reset it. This happens frequently now so i have to manually turn them on every time i want to use wipers. This also has to do with my blinkers not working properly either and the whole steering column doesn't work, so i can't change settings on the dashboard either. When taking it in to the dealer we bought it from they stated that it was a little piece that needed to be replaced but because the car was over a certain amount of miles the warranty was void. A car that new should not have to have something like that fixed at the owners expense since it is a faulty part. This can be super dangerous when you use the wipers, all the other areas don't affect safety as much as the wiper issue, but they said it was all linked to that one piece. I have been waiting for a recall on this thinking it would come up since it was a new car... But haven't seen anything about this issue. I was recently told about this site that i could submit issues to so that is why it has taken longer to report. I am pretty positive that if the dealership i take it to keeps track of the times it is brought in, we can see the notes from when this was addressed. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | EAGLE MOUNTAIN, UT |
| VIN pattern | 1C4RJFBG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |