| Issue ID | 1573839 |
| Internal NHTSA # | 11220722 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 06/05/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | A message displayed in our screen that the 911 car phone needed servicing and to contact the jeep dealer. At that point the gps malfunctioned, the front and back defrosters started to function at full speed at 78 degrees and absolutely none of the radio functions were useable. Uconnect sent jeep dealer an update for the radio and the update failed. We were told our jeep needed time the radio to be replaced. But we could only get a refurbished radio and there weren |
| Vehicle Mileage at Failure | 71000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GALENA, IL |
| VIN pattern | 1C4RJFCTXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |