| Issue ID | 1570054 |
| Internal NHTSA # | 11217806 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/06/19 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. While driving 35 mph, the low battery voltage warning indicator illuminated, the windshield wipers activated, and the display screen went blank. The contact heard an abnormal noise before the engine turned off. The contact made multiple attempts to start the vehicle, but was unsuccessful. An independent mechanic stated that he could smell smoke from the alternator. The vehicle was towed to the contact's residence. The contact called marburger chrysler dodge jeep ram (located at 1310 e dixon blvd, shelby, nc 28152, (704) 484-0049) to notify them that the vehicle was experiencing failures similar to what was listed in nhtsa campaign number: 17v435000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 53,000. Consumer has replaced the alternator. *jb |
| Vehicle Mileage at Failure | 53000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHERRYVILLE, NC |
| VIN pattern | 1C4RJFAG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |