| Issue ID | 1519902 |
| Internal NHTSA # | 11156659 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 06/12/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Keep getting a message that states the 911 system needs maintenance. When starting my jeep my screen will stay blank for about 3-5 minutes before coming on. When it is blank i am unable to use my back up camera, adjust my climate controls, bluetooth phone. The vehicle will switch between air conditioning and heat, high fan and low fan speed. When the screen is blank i am unable to do anything..... Even using the buttons below the screen do not work. I am unable to unlock my doors using my door unlock/lock control on the drivers side. While im driving i can unlock my doors, which as a safety feature i should not be able to do. My oil change notification will not go away even after getting my oil changed. |
| Vehicle Mileage at Failure | 55000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WARWICK, NY |
| VIN pattern | 1C4RJFBG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |