| Issue ID | 1453332 |
| Internal NHTSA # | 11078971 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 11/03/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | When driving the vehicle, a "service shifter" error is shown on the digital information screen on the dashboard, behind the steering wheel. When the error is thrown, other (most all) lights on the dashboard (mil and others like traction control, emergency brake, et cetera) are illuminated and there is a chime sound. The lights that illuminate the shifter will pulsate. When this occurs, sometimes it feels like the vehicle has a loss of power. The vehicle must be restarted before it resumes normal operation. This has occurred repeatedly, even after being serviced by a chrysler dealership for this issue. The has occurred during while driving at all speeds, while going straight and turning. The first occurrence was in november 2017, and most recently march 2018. |
| Vehicle Mileage at Failure | 48500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GROVE CITY, OH |
| VIN pattern | 1C4RJFAG0ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |