| Issue ID | 1452526 |
| Internal NHTSA # | 11078399 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 09/03/18 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that the vehicle made a squealing and whining noise and there was a burning odor underneath the hood. While driving approximately 35 mph, the abs, power steering, and brake warning indicators illuminated. Also, the windshield wipers and other components began to malfunction. The contact parked and turned off the vehicle, but it failed to restart. The contact replaced the battery, which caused the vehicle to operate appropriately for a short period of time before the warning indicators illuminated again. The contact checked under the hood and noticed smoke coming from the alternator. The contact stated the alternator and battery failed and needed to be replaced. The vehicle was repaired. The contact called cary autopark chrysler jeep (400 auto park blvd, cary, north carolina 27511, 888-923-9538) and was informed that the alternator and brakes failed. The dealer would not assist because the vin was not included in a recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 47,800. |
| Vehicle Mileage at Failure | 47800 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | WENDELL, NC |
| VIN pattern | 1C4RJFAG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |