| Issue ID | 1420631 |
| Internal NHTSA # | 11042693 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 08/09/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 9-08-2017, my wife and i were returning to pfafftown, nc from garden city, sc. A few miles into the drive i thought i heard a high pitched sound, but could not locate it. Then we thought we smelled something hot, but thought is was an old truck ahead of us, but a few miles later i got a low voltage sign and told my wife to car the nearest jeep dealership as we had entered conway, sc. Having some basic engine knowledge i knew the alternator wasn't charging the battery and that i would lose all power. Luckily for us the dealership was less than 1. 5 miles and i was able to drive to it. When i opened the hood i found the alternator smoking and almost hot enough to catch fire due to overcharging. Luckily the dealership was able to replace the alternator and we were on our was home in about an hour, but with a $806. 00 cost for the repair. The vehicle had 74109 miles on the odometer. When i got home my mechanic told me that there was a recall on 2014 jeep grand cherokees for exactly what happen to mine. I checked this website and fiat/ chrysler and found my vin was not included. I also talked to a nice chrysler representative over the phone. She also said that it was not included. It just seems to me that my vehicle, which is the same make, model and year as those under recall, and had the exact problem addressed by the recall should be covered by the recall. And note that the vehicle was close to losing all electrical power, which affects the steering and transmission on these vehicles and i could have lost control. |
| Vehicle Mileage at Failure | 74109 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PFAFFTOWN, NC |
| VIN pattern | 1C4RJFAG6ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 45 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |