This is an online automotive information provider of a detailed information on complaints, defects and recalls for Jeep GRAND CHEROKEE 2014 electrical system. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Jeep GRAND CHEROKEE 2014 electrical system and complaints other owners have filed.

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2014 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1402536
Internal NHTSA #	11019104
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	15/06/17
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	I purchased my used 2014 jeep grand cherokee from jt's chrysler & jeep in lexington, sc on may 27th, 2017. Sometime a few weeks later in june, we started having issues with our radio and touch screen panel. It did an automatic update by itself (screen said to keep vehicle running for 15 mins to complete) and now it will not save any presets that we try and save to it. The volume to the radio works fine some days, other days, we cannot get the volume to work on the radio at all... Or worse, sometimes it will let us turn the volume up some and then we cannot get it to turn back down (causing issues when i need to hear things outside of the vehicle) until we power the ignition down. It has affected the navigation and speakers to some degree already and we have taken it back to the dealership twice to have it looked at with no resolution. They have told us they tried a "flash update" but it still has not helped. We constantly get an error message stating "vehicle phone needs service". I did some research after our last service appointment and realized there was a recall on the radio's for this model and year jeep for the same issues we are having but, i do not see our vin # listed in the recall. I am looking for someone to shed some light if possible on how we can go about getting this resolved. Thank you!
Vehicle Mileage at Failure	35000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	GASTON, SC
VIN pattern	1C4RJFBG3ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

3N1CN8FV5ML921285 KMHH551CVJU051492 JS1N141A8G2101070 2HGFC2F88MH541696 5HD1FDV194Y718706 JE4LD2132JZ019822 SALAG25417A418975 1G1ZA5E01AF278603 1N4AL3AP5GN357976 55SWF4KB3HU227922 WVWZZZ9NZ5Y116159 1C4RJFBGXKC711465

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2014 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?