| Issue ID | 1392684 |
| Internal NHTSA # | 11005984 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/02/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. Without warning, the contact noticed smoke rising from under the hood. The vehicle was taken to a dealer (phillips chrysler jeep dodge ram, 3440 s pine ave, ocala, fl 34471, (352) 732-7577) where it was diagnosed that the alternator assembly needed to be replaced. The alternator was replaced and the dealer indicated that the vehicle was excluded from nhtsa campaign number: 14v634000 (electrical system) due to the amp being 180 and not 160. It was unknown if the vehicle was included in nhtsa campaign number: 17v435000 (electrical system). The manufacturer was notified of the failure and provided no solution other than having the dealer replace the part. The failure mileage was not available. ... Updated 10/23/17 *bf *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | OCALA, FL |
| VIN pattern | 1C4RJECG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | PHILLIPS CHRYSLER JEEP |
| Dealer's telephone number | |
| Dealer's city | OCALA |
| Dealer's state code | FL |
| Dealer's ZIP code | 34480 |