| Issue ID | 1381332 |
| Internal NHTSA # | 10992316 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 28/05/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Alternator seized on the car after only 33,000 approx. The vehicle is just outside of the 36 month warranty. Jeep will not fix and says it does not fall under recall p60/ nhtsa 14 -634 even though the issues described in the recall are exactly what happened to my vehicle. I called the jeep dealership and fca and neither are willing to work with me or do anything to resolve the problem. I'm told per my vin number that my vehicle does not have the faulty alternator yet it has the exact problems of the recalled one from the same year. Issue description- i was driving from nashville tn to naperville il and approximately 3 hours from naperville i stopped for gas and a break and upon starting the car the battery light came on. I continued to drive to naperville il and upon exiting the highway the car started losing power. It sounded like a vacuum cleaner and not like a normal engine. I keep driving and pulled into a parking lot. As i pulled in i lost all electrical components, including the brakes. The car would not start. Upon taking it to my mechanic, then to a jeep dealership it was determined the alternator seized and damaged the battery and belt. They refuse to correct it and i'm now paying $680 for repairs. |
| Vehicle Mileage at Failure | 33000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NAPERVILLE, IL |
| VIN pattern | 1C4RJFAG2ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |