| Issue ID | 1355042 |
| Internal NHTSA # | 10953654 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 08/02/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The alternator started smoking after driving it 1/4 mile and then stopping. Alternator was smoking while the vehicle was in motion. Alternator continued to smoke after the vehicle stopped. The alternator turned a cloudy black because of the smoke and the car suddenly did not work. Vehicle was towed (for free) to raf's auto repair in kapolei, hi and fixed. The mechanic said that the error code for the jeep stated that the alternator suddenly failed for unknown reasons. Most likely a faulty alternator. The grand total to fix this issue was $863. I called chrysler to see if my vehicle had a faulty alternator recall. It did not. So i could not get it fixed by chrysler. I gather from the 10 recalls on my vehicles year make and model group, that this alternator was a factory default and i should not be paying for it. This issue should be taken into consideration by chrysler company and i believe that chrysler should pay for this repair bill. |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KAPOLEI, HI |
| VIN pattern | 1C4RJFBG0ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 35 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |