| Issue ID | 1228246 |
| Internal NHTSA # | 10781311 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 16/04/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Bought new in april 2013. Since then, jeep has been in dealers service dept for many electrical problems, transmission problems, down loads to control modules and front and rear bumpers just falling off. Radio was replaced, wiring harness replaced, many control modulars replaced, generator and battery replaced and the dealer even added an extra negative wire to the jeep to stop the exterior and interior lights from just turning off and on, altering the jeeps design. My jeep then began turning on and off certain controls, like the wipers would just come on and off, the radio would go up and down in sound then the whole screen would go black, turning off on its own, dealer had to replace the entire radio system. Recent repairs were the transmission, which have been an ongoing problem within month of purchase. The jeep would not go higher the 2nd gear. Dealer had to remove certain codes, replace with new codes and reprogram the tcm control module. This has been done many times. Just last month, the front and rear bumpers just began to fall apart. Dealer had to send jeep to a body shop for repairs. The jeep is in mint condition and aways has. It's service record is proof of proper mainteance on schedule. On one occasion after the dealer attemptedto finx the lights from going out and had the jeep for sevral weeks, the dealer told me they go the lights to at least not go out but it still has a slight flicker. When i told the dealership that's not fixed right, the dealer told me that they considered the repairs commercially acceptable. It's been almost a year since i hired an attorney to address this under the lemon law but chrysler continues to drag this issue out without addressing the safety issues my family continues to endure on a daily basis . Asking the attorney to become more involved, i was told they have to do what the law allows |
| Vehicle Mileage at Failure | 9000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | WILLIAMSTOWN, NJ |
| VIN pattern | 1C4RJFBG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |