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2014 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

Issue ID	1223626
Internal NHTSA #	10777820
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	16/07/15
Component	ELECTRICAL SYSTEM
Product type code	VEHICLE
Description of the problem	On july 16, 2015, with about 5,000 miles, the electrical system failed and the vehicle was towed to my dealership. On july 21, 2015, we learned that it had lost the key and done nothing to repair it. On july 22, 2015, it was towed to another jeep dealership. On july 23, 2015, we were advised that the problems were caused by a bad battery. On july 25, 2015, when we went to pick it up, it would not start even with a new battery. On july 27, 2015, we were told that another new battery had been installed. On july 28, 2015, we picked up the vehicle but on august 14, 2015, the electrical system again failed and it was again towed to the second dealership. On august 17, 2015, we were advised that the vehicle had been repaired by replacing various electrical components. On september 15, 2015, the electrical system again failed causing the abs and awd systems to rapidly cycle on and off; the transmission to rapidly shift through both forward and reverse gears; and for the vehicle to lurch forward and backward. A third jeep dealership refused to service it because of its history. On september 17, 2015, the vehicle was again towed to the second dealership. It had only 5757 miles on the odometer. On september 24, 2015, we were told that the dealership thought the problem might be with a crash sensor and proposed that the sensor be disabled. On september 25, 2015, after we objected to disabling a safety sensor, we were told that sensors had been ordered for the adaptive cruise and speed controls, but as of today, the dealership has not repaired the vehicle and is uncertain whether it can repair it. The vehicle has been at a dealership 25 out of the past 72 days. The dealership has not repaired the vehicle; will not say that it can be repaired; and will not say that it will be safe to operate. Jeep refuses to help. We don't want to die in this vehicle. Please help us.
Vehicle Mileage at Failure	5000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	HUNTINGTON, WV
VIN pattern	1C4RJFCMXECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	0
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

KNDEPCAA4T7853782 MR0FX19G503078930 112000HRC804704AB WVWZZZ1K76W030954 MR0EX19G503078930 KNHNC374BN6142743 WVWZZZ1KZAM644503 JM7BN3473K1228497 1HD1KTP11PB628645 SALVT2BG3DH841054 1N4BL4DV3RN417051 ZN661TUG5JX274592

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2014 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Electrical System Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?