| Issue ID | 1197191 |
| Internal NHTSA # | 10732387 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 25/09/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My 2014 jeep grand cherokee has been a complete nightmare to lease. I am a returning jeep customer and this is my 5th chrysler leased product. This all started only one week (september 2013) after leasing the 2014 grand cherokee with the entire dashboard going black. Because of this i was not able to drive it for over three weeks and at that point there still was not a fix. The dealer and service dept (dick scott dodge) were not helpful at all regarding this matter. Finally i switched to golling and the service manager quickly researched the issue and ordered a new part. Thank goodness for golling!! Chrysler's case manager was useless and never resolved the issue! The recall was not issued until december. Since this time i have experienced a complete transmission replacement as well as 5 recalls all in the first year of leasing. To say i am disappointed is an understatement. I do not trust this jeep at all and will not be leasing another one. I am just so glad that i only have a little over a year left on my lease. This product has been a huge problem. I am always questioning the safety of this jeep when i put my two young children in it. I have never had 5 recalls on a leased car and i have been leasing for over 17 years. |
| Vehicle Mileage at Failure | 120 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | NOVI, MI |
| VIN pattern | 1C4RJFAG4ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |