| Issue ID | 1181168 |
| Internal NHTSA # | 10714730 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 03/11/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I have been trying to get the p60 jeep grand cherokee recall (alternator diode) repaired since early november 2014. Two different jeep dealerships have both said there are no parts available to make the repairs and no estimate for when parts may become available. There is no waiting list. The dealerships advised to just try calling back every couple of months. The fca customer assistance helpline provided the same information and advice. The recall notifies the driver that "the driver will have limited or no detection of the alternator failing, which can result in vehicle shutdown while driving and/or an underhood electrical fire." the fca helpline advised to not drive the vehicle if possible. How can you not drive your vehicle for over seven months? The dealerships advise it could be several additional months until parts are available. How is this an acceptable response to a clearly dangerous situation? |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | ASHBURN, VA |
| VIN pattern | 1C4RJFAG5ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |