| Issue ID | 1126371 |
| Internal NHTSA # | 10651269 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 15/08/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I really need your help. In april of 2014 i bought a brand new jeep grand cherokee summit edition for $60,000. I was thrilled to have finally owned my dream car since 1997! I started having issues with the car in august... And when i say issues, i don't mean the radio blitzing out. The car turned off in the middle of a 4 way intersection and wouldn't restart for 3-4 attempts!!!! Terrified i took it to the dealership who said it registered some check engine light codes but they couldn't find why it did that. They turned the light off and had me pick the car up. After repeating the same thing, about 8-10 more times the car just shutting off and going back into the shop a second and third time they now said oh we figured out what the problem was and its fixed. I was thrilled for this to be over! A couple weeks later i was driving on the freeway going 65 mph with no cars around me or insight. All of the sudden the car dashboard said brake!!! And the car applied the abs brakes and abruptly slowed the car down to 40 mph!!!! I was so scared at that point, to top it off the car again shut off and the check engine light back on. I took the car to the dealership for the 4th time where they now have put me in a rental for 40 days. This time i was told my car registered 57 codes but they were not able to fix or diagnose the problem. I expressed my concern when i was asked to pick the car up. I don't feel safe in that car and i have lost faith in that vehicle. I asked that they buy the car back since it legally falls under the lemon law and they refused. They left me no choice but to hire a lemon law attorney. I now have lost faith in jeep/chrysler for the way they are handling this. They would rather put myself and others in harms way than to do the right thing. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 5000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CAMPBELL, CA |
| VIN pattern | 1C4RJFJM3ECXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |