| Issue ID | 1038788 |
| Internal NHTSA # | 10563650 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 19/09/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl-the contact owns a 2014 jeep grand cherokee. The contact stated that while driving approximately 50 mph. The touch screen climate control thermostat became inoperable. The vehicle engine light indicator illuminated also. The failure occurred intermittently. The vehicle had been taken to a dealer. The mechanic diagnose that the soft wear, hardware modules needed to be replaced. The manufacturer was made aware of the problem. The vin was not available. The approximate failure mileage was 9,600. Lj |
| Vehicle Mileage at Failure | 9600 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | MILTON, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |