| Issue ID | 1015674 |
| Internal NHTSA # | 10547157 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 22/07/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | A couple of weeks after getting my 2014 jeep grand cherokee home after patiently waiting 8 weeks from the time i ordered it to pick it up, i noticed that the radio channels all had a slight static in the back ground and every station was making a popping noise every few minutes. The radio does not sound good. After taking it in for the fourth time to try and repair this problem, i was told that chrysler does not have a repair for this at this time. Along with the poor sound of the radio, a couple of times i have gone to start the vehicle and all of my pre set sirius stations were gone. This is very unacceptable to me to pay this much for a vehicle that has a major fault and chrysler and the dealership have done nothing but make me pay for rental cars while they couldn't fix the problem or give me any hope of fixing it in the future. I was told by the last dealership that i took it to that the radio is as good as it is going to get. |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | THE WOODLANDS, TX |
| VIN pattern | 1C4RJEBG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |