| Issue ID | 1011357 |
| Internal NHTSA # | 10543875 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 06/09/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has been giving me trouble with lots of necessities like air conditioning shutting off and fronts light turn off on their own. On friday, september 6th 2013, i was driving to the dealership to get things fixed but while i was on my way there driving, the steering wheel just locked and the vehicle wont respond and it was running, it switched to neutro then park on its own and steering wheel locked and brakes are heavy! Miraculously and thanks god, i was not injured and the vehicle not damaged! I was in big shock and stress! I have never experienced something like that, it nearly could have been killed me or hit something or somebody or causing damage! I went to the dealership and spoke to one of the service center manager and explained what happened, they tested the vehicle and it the manager told me, this vehicle has lots of issues need to be fixed! I told them, this vehicle nearly got me killed or injured or some damage could have been happened! They gave me a cheap rental car and refer me to talk directly to the company produced the vehicle! I called on friday and they gave me a case number and told me your case will be assigned to a manager whom will contact you! I have trying since then to get a hold of anybody to help! But seems nobody seems to be taking this seriously! And i would just wonder, what if you are in the vehicle with kids or somebody of your family members or friends! Would you guys take it seriously if something bad could have been happened to me or others!? I am really scared to drive this vehicle ! Its a very serious matter, i just think about it and say: what if something bad happen to me or a damage has been done to others!? I am very stressed and depressed about it, and most importantly scared to drive this vehicle or trusting that car dealership! I can't drive this vehicle after this experience and i need help! |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | 1C4RJECT7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |