| Issue ID | 1001886 |
| Internal NHTSA # | 10534426 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/08/13 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | On 8-1-2013 our 2 week old new 2014 jeep grand cherokee when started the instrument cluster would not come on and stayed black. I restarted the jeep and the cluster came on. Then on 8-8-2013 the same thing happened again the instrument cluster went black and stayed off for over fifteen minutes. This is a major safety issue and i am concerned for my wife and daughters safety. I filed a complaint with chrysler yesterday and am calling the dealership today to see what can be done. I just wanted to make a record of this with you as i see online that this is a growing problem . |
| Vehicle Mileage at Failure | 100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | STAFFORD, VA |
| VIN pattern | 1C4RJFAG9ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |