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2014 Jeep GRAND CHEROKEE Electrical System Alternator Generator Regula Problems, Complaints and Defects

Issue ID	1682474
Internal NHTSA #	11349234
Manufacurer	Chrysler (FCA US LLC)
Brand	JEEP
Model	GRAND CHEROKEE
Model Year	2014
File date	08/08/20
Component	ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULA
Product type code	VEHICLE
Description of the problem	Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that he heard alternator whine sound while driving at 50 mph. The contact pulled the vehicle into a gas station parking lot. The contact could not get the vehicle to shift out of neutral gear and would shut off. The contact put on the emergency brake on and opened the hood and he saw fire coming out of the alternator along with smoke as the vehicle ran for another five minutes. The flames turned into smoke with the alternator burning up. The computer, the battery and other systems may have been damaged by the flames. The vehicle had a recall repair for this issue done back in 2017. The contact suspects that the recall repair did not replace the alternator from that previous repair. The vehicle was taken to the dealer astorg jeep (1601 13th st, parkersburg, wv 26101 304-485-5555). The dealer ordered a new computer, an alternator and a battery. They plan to install those new parts and see what other parts were damaged and also needed to be replaced. The manufacturer had not yet been contacted. The failure mileage was 52,000.
Vehicle Mileage at Failure	52000
Number of Occurences
Source of the issue	HOTLINE VOQ
City and State	PARKERSBURG, WV
VIN pattern	1C4RJFBG9ECXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	Y
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

VF1KC0SAA80649118 JTJHY00W7M4356232 WVWZZZ1JZ2W079436 MR0BA3CDX00138538 JTJBZMCA4G2006051 1XPEP4TX0TD813898 WDDGF4KB9CA665132 MR0EX19G503078930 WDB4351151W133069 3KPF24AD9KR097710 LVRHDAEK3SN017201 KMFWBX7JABU273363

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2014 Jeep GRAND CHEROKEE Electrical System Alternator Generator Regula Problems, Complaints and Defects, Recalls and Failures

2014 Jeep GRAND CHEROKEE Electrical System Alternator Generator Regula Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?