| Issue ID | 1494061 |
| Internal NHTSA # | 11123514 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 25/08/18 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT PANEL |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. After the vehicle was started, the instrument cluster gauges did not illuminate or operate. The vehicle was taken to central florida chrysler/jeep/dodge (8675 commodity cir, orlando, fl) where it was diagnosed that the entire instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 83,000. |
| Vehicle Mileage at Failure | 83000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ST. CLOUD, FL |
| VIN pattern | 1C4RJFBG8ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |