| Issue ID | 1660438 |
| Internal NHTSA # | 11324125 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 10/05/20 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 jeep grand cherokee. The contact stated that while driving approximately 70 mph, the headrest air bag deployed without impact or collision. There was no warning. The contact regained control of the vehicle. The vehicle was pulled over to the side of the roadway. The headrest failed to reconnect. Elkgrove ford (9645 auto center dr, elk grove, ca 95757, (916) 249-1630) was contacted and informed of the failure. The contact was referred to lasher auto group (8585 laguna grove dr, elk grove, ca 95757, (916) 392-1400). The contact reached out lasher auto group and was informed to have the vehicle taken in to the dealer to be diagnosed which was still pending. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 124,750.*dt*jb |
| Vehicle Mileage at Failure | 124750 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | AUBURN, CA |
| VIN pattern | 1C4RJFAGXECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |