| Issue ID | 1586608 |
| Internal NHTSA # | 11235105 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 02/07/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | I would like to address this issue to jeep about my passenger headrest deploying without any cause while my car was in park for more than 6 hours... After reading more than several threads and concerns from other jeep owners and it also happening to them and the outrageous cost to repair a single headrest including labor is beyond me. I feel cheated out. This repair is almost a 800. 00 repair ... Why has jeep not made this very repetitive issue a recall? I feel jeep should be responsible for the diag and also the repair for my jeep. I know i am not the only one that has had this issue and has felt the same. I am asking for someone to handle this in a fair manner. Being a single parent and not being able to fork money like i am a bank has made this tremendously frustrating. |
| Vehicle Mileage at Failure | 81000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ALBUQUERQUE, NM |
| VIN pattern | 1C4RJFAG7ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |