| Issue ID | 1501787 |
| Internal NHTSA # | 11132955 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 30/09/18 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Jeep grand cherokee overland has never been involved in any accidents was parked in my driveway. It had not been setting for more than 6 hours since last driven. I opened the front passenger side door and the passenger side head rest activated. Needless to say this scared the heck out of me, but luckily i was not harmed. Upon inspection it looks as though the plastic retainers which hold the unit in somehow broke allowing the headrest to activate.. I am not an engineer, but this is clearly a problem due to faulty engineering or manufacturing. After some time searching on the internet i found tons of other jeep owners who have experienced the same issue. Clearly jeep is aware of this issue, but as of yet has been ignoring the problem. If this had happened to the drivers side head rest while i was driving it could have caused a serious or possibly deadly accident |
| Vehicle Mileage at Failure | 29250 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KNOXVILLE, TN |
| VIN pattern | 1C4RJFCG2ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |