| Issue ID | 1271283 |
| Internal NHTSA # | 10851676 |
| Manufacurer | Chrysler (FCA US LLC) |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 01/08/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Have 2 recalls, p36/nhtsa 14v-391 and p67/nhtsa 14v-643, that have yet to be fixed. The p36 is from august 2014 and p67 from approx 1yr ago. The dealer, now apple chrysler/jeep hanover, pa, told me i am on a waiting list due to no parts to fix for p36 and have asked them several times for p67 to include during normal service. Neither have been fixed to date. Wrote chrysler some 6 months ago about the problem and they passed me to the dealer who said they would get back to me - still no response. Emailed a complaint to chrysler corp again today. My wife only drives the vehicle when she must, for fear it may catch fire or the passive restraint system to fail with grandchildren aboard. These recalls, over a year old, shows chrysler has no regard for it's customers letting them drive unsafe vehicles for a long period of time. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HANOVER, PA |
| VIN pattern | 1C4RJFBG3ECXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |