| Issue ID | 1069559 |
| Internal NHTSA # | 10593739 |
| Manufacurer | Chrysler Group LLC |
| Brand | JEEP |
| Model | GRAND CHEROKEE |
| Model Year | 2014 |
| File date | 17/05/14 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | On may 17 ,2014 while driving my dashboard stared to flash showing seat belts and air bags no working. On may 19,2014 went to jeep dealer to find out that the instrument air bag module needs to be replaced. But the problem is that jeep has no available parts to take care this problem ,parts are on back order and no sure when they will be available. Deehiclealer advice me to take the truck and they will contact me when the parts will come avalaible. I ask the dealer teteboro chrysler in new jersey if its safe to drive a vehicle and if the system is working? They told me that they are not sure if this system is in working order. This truck has been in the shop for 5 days just sitting in the dealers lot. I do not know if i should be driving this vehicle not knowing that the seat belts or air bags will work in case of a crash. Also,i contacted chrysler jeep headquarter and they could not help me either. The dealers will not give you a courtesy car to drive so you are stock with no vehicle and making your monthly payment,as far they are concern and so is crhysler your safety and your family safety is not important. So. Been that i have to work and have no wheels ,iwill go tomorrow to pick up my jeep and hopefully i will stay safe until the replacements parts arrive. This truck has also other safety problems including the transmission not responding at low speed. Thank god its a lease i will never buy chrysler products ever again. |
| Vehicle Mileage at Failure | 14500 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | PARAMUS, NJ |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |